It’s not always the easiest thing to choose an online store WordPress theme, since you don’t want to make the wrong decision and then get stuck with a theme that doesn’t fit your brand or something that just makes it difficult for people to checkout quickly.
The process doesn’t become any easier when you browse through ThemeForest, because although it’s a wonderful theme store, you have so many options to choose from.
The Shopkeeper theme recently caught my eye, because it’s a framework built off of two years of customer feedback in ThemeForest. It is highly customizable so that you don’t get stuck with any components you don’t enjoy down the road, and the theme comes packaged with a few plugins that make it even cooler.
Related Reading: 15 of the Best WooCommerce WordPress Themes
I’m going to give you an in-depth Shopkeeper WordPress theme review to see if it’s worth your money. At first glance, the theme has almost a five star rating from a decent customer sample size, and the $58 price tag isn’t all that crazy, considering you receive a premium theme with solid customer support and a few premium plugins.
Let’s take a look at what this theme has to offer, and remember to find a solid hosting platform to run your site.
Installing the Shopkeeper Theme
To start, the Shopkeeper installation process is just like any other theme installation. You go to the main Shopkeeper page on ThemeForest, pay for the theme, and download the zip file to your computer. You can always log back into the ThemeForest website if you need to grab the theme again for another site.
Open up the back-end of your WordPress website and go to Appearance > Themes. Click the Add New button, then the Upload Theme button. Just click on the Choose File button to find the Shopkeeper zip file on your computer. Walk through the rest of the installation and activation steps.
The WordPress dashboard will tell you once the theme is completely activated. After that you are not completely finished with the installation and activation process.
Although you don’t have to install the plugins that come with the Shopkeeper theme, I would recommend doing so since it includes some pretty sweet options that you might end up installing anyways, such as WooCommerce, Contact Form 7, and the Envato Toolkit.
To install these plugins, go to the little warning message that pops up at the top of your dashboard and hit the Begin Installing Plugins link. Install and activate all the plugins to complete the entire process.
Keep in mind that the Shopkeeper zip file you initially download is not what needs to be uploaded into the WordPress dashboard. You actually have to unzip the file and locate theshopkeepper.zip file under Theme Files.
I always like importing some dummy content before getting started with my own themes, so Shopkeeper gives you the proper files to do this. Go to Tools > Import in your WordPress dashboard, and select the WordPress option.
Click the Choose File button and select the Importable-Dummy-Content.xml file to upload and activate on your website. This can be found in the zip file that Shopkeeper gave you with all the download files. Assign an author and import all the content. This usually takes a few minutes, and it’s a nice way to get a feel for what the theme can do for your website.
Obviously you can delete this content later, but I like to replace it with stuff that would better fit my brand. Not every theme gives you dummy content, so take advantage of this instead of starting completely from scratch with the theme.
Modifying the Content on Your Theme
Shopkeeper makes it fairly easy to change the way your website looks, because they have a nice little Theme Options tab on the left hand side of your dashboard. Many themes make it hard for you to find the general settings, but this is placed right at the top of the toolbar, and you can jump between the different settings like for headers, footers, styling, social media and more.
What’s Great About the Shopkeeper Settings?
Right from the start you’ll notice an area to upload a favicon for your online shop. This is unique, because you usually have to activate another plugin or go into your code to put a favicon on the site. A favicon is the little icon that shows up for people in the browser tab, further branding your site.
The Header tab is broken down nicely, so you can upload your logo and even create an alternative logo for mobile devices. Modify the logo height, and even change up how transparent you want your header to look.
They really dive in deep when it comes to the product pages. Feel free to go in there and change what people see such as a product gallery zoom and related products. Remember, all of these components usually require some sort of plugin or code modification, so you don’t have to clutter your site with that.
Instead, the entire theme is designed to keep your site as lightweight as possible.
You can even change the fonts and stylings with a few simple clicks, considering you have access to Google Webfonts and the ability to even make your own custom fonts.
Change around the colors for your buttons, and even click around to type in your own custom code if something isn’t working that well.
Along with a wishlist, shopping cart and a blog that includes a sidebar, the features are quite plentiful with the Shopkeeper theme.
What’s Not So Great About the Shopkeeper Settings?
The theme includes just about every social integration you can think of, but there’s no option to change the way these social buttons work. I was even a little hardpressed to change where the social buttons would show up on my site.
It would also be cool if they included some sort of forum plugin with the theme, but you can find some here.
If you’ve ever used WooCommerce you won’t find anything different here. The plugin integrates flawlessly with Shopkeeper, and you can find the button in the toolbar on the left hand side of your dashboard. Feel free to check on your sales reports and modify settings for sales pages and products.
WooCommerce has a separate Products tab on the left, so you can go in and add whatever products you want, change the pricing and make up some creative descriptions.
The only thing that gets a little tedious is jumping back and forth from the WooCommerce pages to the Shopkeeper settings. You may want five columns to list your products, but you can’t change this in the products section. You have to keep testing and switching back to the Settings page to get the exact look you want.
Check out some other WooCommerce plugins and extensions to make your site a little nicer.
Using the Drag and Drop Editor
As we kind of talked about above, you also receive a few plugins with your purchase, meaning you save some money, because you don’t have to pay for them separately. The best plugins that come with the theme are the slider and Visual Composer plugins.
The Visual Composer plugin is a dream for someone who doesn’t know how to code or really design a website.
You can basically open up a page or blog post and start dragging and dropping components instead of working with the code or pushing buttons and trying to figure out how to use the WordPress interface. So, if you have a text box or image sitting at the top of the page you just have to click and drag to move it somewhere else.
This is a huge bonus, and a time saver, for anyone who is running an online shop. There are tons of things to manage when working on an eCommerce site, so this makes it just a little easier for you.
You’ll notice that the Shopkeeper theme comes with the Slider Revolution plugin, which is typically $14. What’s so great about the Slider Revolution plugin? Well, it lets you customize anything you want, so if you want a full page slider that moves automatically you can go ahead and do that. If not, just change around the settings to get the perfect slider for your business.
Using Shopkeeper Support
The Shopkeeper support is some of the best I have ever come across, since it provides a resources page here, where you can take a look at FAQs and various other pieces of documentation to modify and setup your theme. You can also click on the Submit a Request button if you have a question that hasn’t been answered somewhere on the support pages.
I really enjoy the Shopkeeper theme, because the setup process is flawless, you don’t need to worry about getting confused with the drag and drop editor, and just about every plugin you will need to run your shop is included during the installation process.
You’ll notice that the homepage is rather sleek, cutting down on the useless components that typically cover eCommerce pages. The slider isn’t all that distracting, but it allows you to upload nice photos without degrading them in any way.
Share your thoughts in the comments section if you have any questions about this Shopkeeper WordPress theme review. Have you used this theme in the past? If you plan on purchasing it, what are your primary concerns?
Hi Joe, thank you so much for this very informative article. I really appreciate it because I am about to buy my first word press theme ever. For my current photography site I hired a web designer 10 years ago to design my photo biz website. But I have created a new business for which I will be building an online audience. So I am going to make a new website, for this new web series project, 1st time ever. Have you had a chance to look at/review WP theme, Atelier? I’m trying to pick brown Shopkeeper and Atelier. If you know how this brand-new theme reviews I would be so excited to hear your thoughts thank you so much! Alex
Hi Joe.., thank you so much for the review…again a first time buyer …. just want to confirm something…if I buy this theme once , can I use it for multiple websites …?
Devesh Sharma says
No, it can only be used by single site. You will have to purchase a new license, if you wish to use it another site.
why my theme for shopkeeper showing error when i want to active it
Hello Joe, coincidence or not … but I see your review at the right time. I bought shopkeeper because I was impressed by the demo. In the demo they show sample pages which you can adapt.
But now it comes. Meanwhile, I learned that not every hosting provider is compatible to host shopkeeper on their wordpress server. What surprises me …. is that the preview pages do not appear in my shop keeper.
After much investigation (i am no IT specialist) i discovered that they want not modify the PHP settings and more settings to let my shopkeeper work.
This means that not all functions are available. Is my assumption true that not every hosting provider is suitable for shop keeper?
Hello Joe – I have used Shopkeeper for one website and I am considering using it again for several other websites.
Can you tell me your experience with author support on this theme?
I also heard that they were not supporting new versions of Visual Composer (which I LOVE). Do you know if that is true?
Devesh Sharma says
Hey Kari, their themes are fully compatible with Visual Composer and they plan to keep them updated.
If you have any questions, feel free to reach out to them directly.
Bob Wonch says
hey, just so you know if you run into a problem…you are on your own for the most part.
Is this theme fully compatible with WPML?
Hi! Is this theme only possible with WordPress.org sites, or also with WordPress.com? Thank you!
This theme will only work with WordPress.org, you can download the WordPress.com themes here. You may also want to see our comparison of WordPress.org and WordPress.com to understand the difference better.
Hi can you put a sidebar on the front page on the left hand side? If so how? thanks
Hi – I have several copies of Shopkeeper now and I love it. However, it does not offer upgrades on Slider Revolution like it does Visual Composer and WooCommerce. The documentation says to deactivate and delete Slider Revolution, then import it from the latest download 5.4 from Shopkeeper theme website. I tried that and it says that the import failed because the destination folder exists already. Any tips on how to keep current with Slider Revolution for this theme? Thanks!
how come my shopkeeper theme is not responsive? when i view on mobile phone the align is out of place.
Stef Serafin says
Great article. Glad to see the gang at GBT getting some rec.
Hands down the best theme on the market. As a 15 year veteran of coding in all eCommerce platforms and 9 with WooCommerce, this theme rocks. It’s not over bloated, it’s well coded (beyond belief) and well organized folder structure. That’s not something I throw out there that often, if ever.
Their hanger theme is just as good. Sort built on the same framework. We use it for my wife’s site; hushdotti and I’ve ripped that theme apart six ways to sunday. Custom header, better eCommerce mobile interface. The way the gang all codes at GetBowTied allows for such easy implementation throughout the child theme.
Their documentation from time to time needs better design, but that’s about it.
Bob Wonch says
So yeah, we used Shopkeeper for a while then it blew up…We are on an NGINX server not Apache so that may have been the reason. But more importantly the support was non-existent. As our company was homoraging money and our reputation and brand were slowly slipping away with each failed order, I would get one reply to one question a day. You can imagine how long that would take. Well, after changing the theme and disabling everything “Shopkeeper” all was fine. They try to tell me it’s not their them or their plugin but in the end we lost money and valuable time due to this theme.
Alison Heslop says
Hi thanks for writing this review. I have been using Shopkeeper for 3 years. I have a bedding linen ecommerce store. I was just thinking of changing my theme as I find it really slow to load. In saying that it could be a number of reasons. I’ve taken the slider off, all images are optimised (sometimes several times) and deleted some of the plugins, all to hopefully have it load quicker, all to no avail. I have thought of changing my webhoster, but they do have a good reputation so the only thing I have left if the theme to change. I know I’m losing business over this. The other thing that I find annoying is the huge image size in the catagory image section. I cant see any way of chanigng the size and have resorted to taking the image off the category page. Bit of a shame as it would look nice. I have another ecommerce website where these things aren’t an issue (using elemntor to drag and drop etc. However it still could be something I just not doing right.
URGENT! Hello, I have the Shopkeeper theme for the past 3 years and it’s working perfectly for me.
I recently installed the Woocommerce Points and Rewards plugin but even though my users can accumulate points there is no option for them to redeem them in the cart or checkout. Is this not included in the theme? Is there a plan for it in the near future?
Dev Sharma says
The best solution would be to reach out to their support staff directly – https://www.getbowtied.com/shopkeeper-contact-our-support-team/ or via here – https://themeforest.net/item/shopkeeper-ecommerce-wp-theme-for-woocommerce/9553045/support
Hope that helps.