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Product Reviews

Cloudways Managed Cloud Hosting Review

Last Updated on: May 7, 2016 Sourav Kundu 18 Comments

Cloudways Managed Cloud Hosting Review

Managing a WordPress site in a cloud server requires a certain degree of expertise and can be a tedious task. The most significant one being the unpredictable outcome when a particular plugin is activated or a new feature (like WordPress Multisite) is implemented.

You can run into a host of new problems. Sure, you can fix them with the help of customer support, forums, and question-answer communities like StackExchange. But at the end of the day, the process is cumbersome. It consumes your time and creates unnecessary headaches. As a result you miss out on the two most important aspects that do get you money – Quality Content and Targeted Promotion.

What if you had a middleman to manage your cloud server for you?

cloudways cms hero

Enter Cloudways! With just a few steps, you can configure your WordPress installation in a cloud server and devote the rest of your time to your content.

Visit Cloudways

A Brief look at Cloud Hosting

I’ve prepared this note for our readers who are new to the concept of cloud hosting. If you’re already familiar with the concepts, I suggest you to move on to the review.

Cloud hosting is one of the most significant advancements in the web-hosting industry. In order to fully comprehend the main advantage of cloud hosting, we must recap our knowledge about the traditional hosting systems. Traditionally, we’ve known three major hosting forms:

Shared Hosting

In shared hosting, ‘n’ number of clients (or accounts) housed inside one server. The server’s resources are shared by all the clients. Today’s shared hosts have very strict acceptable usage policies which strives to guarantee equal resource distribution to all its clients. Shared hosting is still very popular mainly because of their simplicity and low price. Examples include BlueHost, HostGator, iPage, etc.

Problem: If one client overused the resources of the server, the others naturally suffered a performance setback.

Virtual Private Servers

Virtual Private Servers use an advanced virtualization technology that divide a server’s resources into discrete logical units called virtual servers. Each of these virtual servers have a fixed amount of resources. Anyone using a virtual server cannot exceed the maximum allocated resources. This prevented resource overuse and gave rise to fair usage. VPS hosting is gradually losing popularity and is taken over by cloud hosting.

Dedicated Servers

Dedicated servers is like your very own powerful computer, located miles away from your home. The concept is simple – you own the whole server. You’re free to use the server in any way your application demands. Dedicated servers are quite expensive and range from $100+/month.

Cloud Hosting:

Cloud hosting combines the “best of both worlds”

It is like a virtual server located in massive servers with very powerful resources. The main advantage of could servers is high availability through redundancy. This means that cloud servers rarely go down. Even if they do, they are restored in seconds. You don’t realize this, nor is there any data loss.

How is this achieved?

The data that you have in your server is replicated onto other servers in the datacenter. Thus there exists multiple copies of the same data in multiple places. In case one server goes down, the data is served from the next available server. A complex switching algorithm is used quickly switch between servers.

How is Cloudways different?

09-general-server-features-0-hero

Cloudways is like a “middleman” between you and your cloud server.

Cloudways supports three cloud hosting providers – Amazon Web Services (AWS) and Digital Ocean (DO) and Google Compute Engine (GCE). You can configure the specifications of your server directly from the Cloudways hosting panel. Cloudways panel provides you with the tools you need to setup, maintain, and update your WordPress installation in your cloud server

In essence, it helps your deploy, configure and manage multiple apps on multiple cloud servers, from a central dashboard. It secures your cloud server preventing it from malicious attempts. It takes regular backups of your cloud server and configures it with advanced caching tools to boost your website’s speed.

3 Finely Tuned WordPress Images

13-cloudways-wp-woo-hero

Cloudways offers an amazing combination of three ready-made WordPress images, each of optimized for speed. Each of these images have the W3 Total Cache plugin installed and configured to best suite your server. They are –

  • Standard WordPress hosting with pre-configured caching tools
  • WordPress with WooCommerce hosting
  • WordPress Multisite

In our review, we’ve covered all three offerings.

Getting started with Cloudways

09-general-server-specs

To conduct our review, we’ve used the 14 day the free trial. For our cloud server, we have chosen a Digital Ocean droplet with 5GB HDD and 512MB of RAM. Getting started with the Cloudways platform is cloud hosting is quite intuitive. Follow the steps carefully and you’ll have a server setup in no time!

Setting up a Cloud Server

In case you’re using the trail account, you need to carefully choose your cloud provider. This is because you cannot change the cloud provider in a trial account. If you’re new to the cloud hosting scenario, I would suggest you to choose a DigtalOcean droplet since it is very simple for beginners. Follow the screenshots below to setup the server with WordPress:

Step 1 – Select DigitalOcean as your cloud provider

01-setup cloudways server

Step 2 – Select WordPress as your application

02-setup cloudways server

Step 3 – Drag the slider all the way to the left so select the smallest server. Alternately, you can select one depending on your traffic

03-setup cloudways server

Step 4 – Check out Google Analytics to learn the geographical location of the majority of your visitors. Select a server location accordingly

04-setup cloudways server

Step 5 – Select the Start 14 day Free Trail button to create your server

05-setup cloudways server

The server will now be setup and configure your DigitalOcean cloud server. This process usually takes around 4-5 minutes.

08-setup cloudways server 1 setup underway

Once the server setup is complete, you are given the access details of the server.

08-setup cloudways server 2 complete

If you’re using the trial account, you can see the amount of time remaining.

08-setup cloudways server 3 trial days remaining

Fantastic Feature Set

Cloudways provides us with a fantastic feature set, each of which I’ve described below.

#1 Security

09-general-server-features-1-security

Allows you to add a list of whitelist IP Addresses so that requests from only these IPs will be allowed entry to the server. If you have a broadband connection, with a dynamic IP, you shouldn’t use this feature.

#2 Backup

09-general-server-features-2-backup

Cloudways helps you schedule automated backups of your cloud server’s images

#3 Vertical Scaling

09-general-server-features-3-vertical-scaling

With vertical scaling, you can amplify the resources allocated to your server in case you’re expecting a traffic surge

#4 Server Monitoring

09-general-server-features-4-server-monitoring

This feature helps you closely monitor the load in your cloud server. It displays the percentage of CPU that is currently free or unoccupied. If you find that the number is always below 15%, you should consider upgrading your server.

#5 Domain Management Tools

09-general-server-features-5-domain-management

This set of tools help you map your domain to your cloud server.

#6 Migrator Tools

09-general-server-features-8-migrator-tools

The WordPress Migrator plugin helps you migrate the setting from your previous WordPress site to the freshly installed WordPress site in your cloud server. It is worthwhile to mention that Cloudways also offers one free migration of your old site to your new server.

#7 Other Tools

09-general-server-features-6-other-features

Cloudways also provides a host of other tools like Cron Jobs manager, Git integration, SSL Certificate management and Backup restoration in your cloud server

#8 Add-ons

09-general-server-features-7-add-ons

Cloudways also offers a list of premium add-ons in their cloud platform. Examples include:

  • Application specific add-ons such as Application Migration, Application Monitoring and Application Load Test
  • Email providers like Gmail SMTP, Rackspace Email Addon
  • Transactional email provider services like SendGrid SMTP Addon
  • DNSMadeEAsy Add-on for easy DNS management

#9 Caching Services

09-general-server-features-9-caching-services

Perhaps the most important of all features, these pre-configured caching services in Cloudways give its WordPress sites the unique advantage.

Standard WordPress Hosting

13-cloudways-wp-only-hero

We chose the basic WordPress setup when we initially setup our server. The next screenshot shows the access credentials to our WordPress site. You’ll notice that Cloudways’ internal subdomains have been used. You can easily map your domain to your installation with the help of the Domain Management Tool.

10-wp-only-1-access-details

The next screenshot depicts the WordPress dashboard.

10-wp-only-2-dashboard

Themes and Plugins Installed:

  • W3TC Plugin, configured in Community mode
  • Default Twenty Fifteen Theme

The W3 Total Cache plugin did not have the following two caching elements enabled – Minify and Database Cache. We recommend you to enable them in your server. This final screenshot depicts the frontend.

10-wp-only-3-final-site

Performance:

As usual we used Pindgom and gtMetrix to benchmark the site’s performance. We found the load times to be incredibly fast. However, it is important to note that the WordPress site is practically empty with just one post.

Pingdom Performance:

  • Load Time: 199 milliseconds
  • Preference Grade: 76/100
10-wp-only-performance-1-pingdom

Results

 

gtMetrix Performance:

  • Page Speed Grade: 90%
  • YSlow! Grade: 88%
10-wp-only-performance-2-gtmetrix

Results

 

WordPress + WooCommerce Hosting

11-wp-woocommerce-0-hero

It is worthwhile to note that Cloudways is the first ever hosting provider of Varnish powered WooCommerce hosting as standalone app. This gives the user (us) a major advantage in terms of speed, and keeps us ahead of our competitors. We tried the WordPress+WooCommerce 1-Click installer in the same server and were impressed by the results. Following is a screenshot of the access details:

11-wp-woocommerce-1-access-details

Themes and Plugins Installed:

  • WooCommerce Plugin
  • W3TC Plugin, configured in Community mode
  • Storefront Theme

In order to make this a real-world test, we imported the dummy data from the WooCommerce plugin to our site. This is what our frontend looked like:

11-wp-woocommerce-2-store-frontend

Performance:

With the added weight of the store, the overall website performance was quite good.

Pingdom Performance:

  • Load Time:2 seconds
  • Preference Grade: 88/100
11-wp-woocommerce-4-performance-1-pingdom

Result

 

gtMetrix Performance:

  • Page Speed Grade: 97%
  • YSlow! Grade: 84%
11-wp-woocommerce-4-performance-2-gtmetrix

Result

 

WordPress Multisite

Finally, we tried the WordPress Multisite installer. This is screenshot of the access credentials panel. You’ll note that it is similar to the last two ones.

12-wp-mu-1-access-details

We now try to enable Network Mode in our WordPress Multisite. Before we beign, you’ll have to deactivate all plugins, including W3 Total Cache before activating Network Mode.

Step 1 – Go to WP Dashboard > Settings > Network Mode. Enter the details and click Install

12-wp-mu-2-activating-network-mode-1

In all probability, you’ll be greeted with the following warning message:

12-wp-mu-2-activating-network-mode-2-warning-notice

Step 2 – No need to panic. Simply log in to your FTP account (detail available in the access credentials screenshot) and edit the wp-config.php and .htaccess files.

12-wp-mu-2-activating-network-mode-3-edit-wpconfig

Once done, the Network Mode will be successfully installed.

Step 3 – Add any number of sites you want from the panel.

12-wp-mu-2-activating-network-mode-4-add-site

Once done, you’ll find that the newly created site is available in the My Sites panel.

12-wp-mu-2-activating-network-mode-5-add-site-success

We haven’t performed any performance benchmarks on the multisite network since the performance would be similar to the first test.

Pricing

13-cloudways pricing

Cloudways offers a 14 day trial window on 2 of their Digital Ocean droplets and a 3 day trial on the AWS servers. Plans start from $15/mo and employ a highly scalable pay-as-you-go model, which ultimately depends on the amount of resources your site requires.

Support:

Quintessential to any business, Cloudways offers 24/7 live chat support for any billing, sales or technical queries.

3 Cloud Providers

13-cloudways-supports-google-compute-engine

Cloudways took their offering to the next level with their recent addition of Google Compute Engine (GCE). This caught the attention of industry leaders like Forbes Magazine and VentureBeat. Currently they support three major cloud providers viz., Amazon Web Services, DigitalOcean, and Google Compute Engine.

It would be interesting to see the next cloud provider that’s going to be integrated at Cloudways.

Summing it up

Cloudways Managed Cloud hosting platform is the perfect balance between retaining control over your cloud server with the added supervision of an advanced and automated administration panel.

However, as I’ve mentioned this earlier, handling a cloud server does require a certain degree of expertise. If you want to completely avoid the technical details, we would suggest managed WordPress hosting providers like WPEngine or Flywheel.

What are your thoughts on Cloudways’ unique solution? Would you prefer to have complete control over your cloud server, or delegate some of it to take the pressure off you? Also, would you prefer AWS or DO? Let us know in the comments below!

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Sourav Kundu

Sourav is a WordPress enthusiast, an avid gamer and sitcom collector. He's into heavy metal, electronic, and new age music. When he's not online, he's spending quality time with his friends and family.

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18 Comments Leave a Reply
  1. Silvenga says

    March 4, 2015 at 2:22 pm

    The widget doesn’t render correctly on mobile.

    Reply
  2. imsfortune says

    March 5, 2015 at 3:10 pm

    I really want to win this! I love Cloudways!

    Reply
    • Waseem Abbas says

      March 6, 2015 at 9:10 am

      Send more entries, share it with your friends and community. I wish you all the best for it. 🙂

      Reply
      • Imsfortune says

        March 12, 2015 at 9:05 am

        I notice that it’s over. But I can’t see the winners lists anyway. Who are the winners?

        Reply
        • Devesh says

          March 16, 2015 at 7:52 am

          Just announced the winners, Congrats :).

          Reply
          • Imsfortune says

            March 16, 2015 at 11:45 am

            Oh my goodness!!! That’s really truly amazing!! I’ve won this 😀

            Thank you so much guy!! It made my day! Woohoo!

            Reply
          • Imsfortune says

            March 16, 2015 at 2:19 pm

            BTW, nothing was sent to me. I am wondering how can I receive the coupon anyway?

            Reply
            • Devesh says

              March 16, 2015 at 2:21 pm

              Waseem (from Cloudways) will contact you, shortly :).

              Reply
              • Imsfortune says

                March 25, 2015 at 2:11 pm

                I’m still waiting and not receiving any email from him yet, what should I do?

                Reply
                • Devesh says

                  March 25, 2015 at 2:25 pm

                  I just sent an email to Waseem (he works at Cloudways), to see what causing the issue.

                  Thanks for being patient.

  3. Amalik Amriou says

    March 6, 2015 at 11:01 am

    Many thanks for the giveaway, I’m currently testing Cloudwyas and love it so far.

    Reply
    • Waseem Abbas says

      March 9, 2015 at 2:59 pm

      Welcome on board, hope to see you soon live with us. Cheers! 🙂

      Reply
  4. Lola says

    March 6, 2015 at 8:22 pm

    Great offer thanks for the opportunity.

    Reply
  5. Dima says

    March 7, 2015 at 8:09 pm

    Great giveaway, very good hosting, hope to win

    Reply
  6. Marie Smith says

    June 6, 2016 at 5:04 pm

    Hey, great review. Thanks.
    I haven’t even started my WordPress website yet but I am already worried about security. Using something like Cloudways sound a good idea. Do you know if it is still necessary to buy additional WordPress plugins for security like ‘iThemes security’? I get freaked out with how much work people say we have to put into securing WordPress sites.
    I value your opinion on this 🙂
    Marie

    Reply
    • Dev says

      June 8, 2016 at 12:26 pm

      Hey Marie,

      Glad you liked it. If you are serious about security, then definitely go with iThemes security or Sucuri. But the best security you can have in place is a backup, signup for a service like VaultPress or BlogVault, that creates offsite backups.

      If you have any other questions, please don’t hesitate to ask.

      Cheers!

      Reply
  7. Marie Smith says

    June 9, 2016 at 9:36 am

    Great advice. Thanks a lot. It is so difficult to decide what is actually NEEDED. I appreciate your time. Have a great day 🙂

    Reply
  8. Jay says

    August 12, 2016 at 1:36 pm

    Their 4th cloud-provider is Vultr.

    I just ended my 2-week trial with them. As it was a test-account, I couldn’t see any speed increase (PageSpeed), but it would show once I updated my DNS.
    Their support (Benjamin) is really good and speedy – their pricing and features are good – I would have moved to them.

    Dealbreaker for me is the fact they do not host/support InfiniteWP (IWP) – which I use daily to manage my WP-sites.

    Really too bad – the quest continues…

    Reply

Leave a Reply Cancel reply

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